1. Overview
This Acceptable Use Policy ('AUP') defines permitted and prohibited uses of Odidor ERP. It applies to all users, administrators, and integrations connected to your account.
Violation of this policy may result in warning, suspension, or termination of your account without refund, and may be reported to authorities where required by law.
2. Permitted Use
Odidor ERP is intended for lawful business purposes, including inventory management, order processing, production planning, financial operations, reporting, and related commercial activities.
You may use the Service in compliance with these Terms, applicable laws, and industry regulations relevant to your business.
3. Prohibited Content
You may not store, transmit, or process content that is illegal, fraudulent, defamatory, harassing, threatening, or hateful.
You may not upload content that infringes intellectual property, privacy, or publicity rights of others.
You may not store malware, viruses, or code designed to disrupt systems.
You may not use the Service to process data in violation of export control, sanctions, or anti-corruption laws.
4. Prohibited Conduct
You may not attempt to gain unauthorized access to accounts, systems, or networks.
You may not scrape, crawl, or harvest data from the Service beyond normal API usage limits.
You may not interfere with or disrupt the Service, including denial-of-service attacks or excessive automated requests.
You may not share login credentials or allow unauthorized individuals to use licensed seats.
You may not resell, sublicense, or white-label the Service without written authorization.
You may not circumvent usage limits, billing controls, or security features.
5. Integrations and Third-Party Systems
When connecting third-party systems, you are responsible for ensuring those integrations comply with applicable laws and third-party terms.
You must not use integrations to exfiltrate data from the Service in violation of these Terms or your organization's policies.
We may disable integrations that pose security risks or violate this policy.
6. Enforcement
We may investigate suspected violations and take action including warnings, feature restrictions, account suspension, or termination.
We may report illegal activity to law enforcement or regulatory authorities.
You must cooperate with investigations and provide information reasonably requested to resolve security incidents.
7. Reporting Violations
To report suspected violations, contact us through our contact page with relevant details.
Include your contact information, a description of the issue, and any supporting evidence.
We will review reports and respond as appropriate, though we cannot guarantee outcomes in every case.