Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Odidor Technology ("Odidor," "we," "us," or "our") governing your access to and use of Odidor CRM and related services (the "Service").

By creating an account, clicking 'I agree,' or using the Service, you accept these Terms on behalf of yourself and the organization you represent. If you do not agree, do not use the Service.

If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

Odidor CRM is a cloud-based customer relationship management platform that enables organizations to manage contacts, deals, pipelines, activities, communications, and related business data.

We may update, modify, or discontinue features with reasonable notice. We strive to maintain availability but do not guarantee uninterrupted access.

Scheduled maintenance, updates, and events beyond our control may cause temporary interruptions.

You must provide accurate, complete registration information and keep it current.

You are responsible for all activity under your account, including actions by users you authorize.

You must maintain the confidentiality of login credentials and notify us immediately of unauthorized access.

We may suspend or terminate accounts that provide false information or violate these Terms.

Subject to these Terms and payment of applicable fees, Odidor grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription term.

You may not sublicense, resell, or make the Service available to third parties except as expressly permitted.

All rights not expressly granted are reserved by Odidor.

You retain ownership of data you upload or create in the Service ('Customer Data').

You grant Odidor a license to host, process, and display Customer Data solely to provide and improve the Service, comply with law, and as described in our Privacy Policy.

You are responsible for ensuring you have the right to upload Customer Data and that its use complies with applicable laws, including data protection and marketing regulations.

You must not upload unlawful, infringing, or harmful content.

You agree not to: reverse engineer or attempt to extract source code; circumvent security measures; use the Service to send spam or unlawful communications; overload or disrupt our infrastructure; access accounts without authorization; or use the Service in violation of our Acceptable Use Policy.

Violation may result in immediate suspension or termination without refund.

Subscription fees are described in our Subscription Policy and Payment & Transaction Policy, incorporated by reference.

Failure to pay may result in suspension or termination.

Odidor owns all rights in the Service, including software, design, trademarks, documentation, and proprietary technology.

Feedback you provide may be used by Odidor without obligation or compensation.

Our trademarks may not be used without prior written consent.

Each party agrees to protect the other's confidential information with reasonable care and use it only for purposes of the relationship.

Confidential information does not include information that is public, independently developed, or rightfully received from a third party.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be error-free, secure, or meet all your requirements.

You use the Service at your own risk.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ODIDOR SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO ODIDOR IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

You agree to indemnify and hold Odidor harmless from claims arising from your use of the Service, your Customer Data, violation of these Terms, or violation of applicable law.

Either party may terminate per the Subscription Policy. We may suspend or terminate immediately for material breach, non-payment, or legal requirement.

Upon termination, your license ends and you must cease use. Provisions that by nature should survive (liability limits, indemnity, governing law) survive termination.

These Terms are governed by the laws of India, without regard to conflict-of-law principles, unless otherwise required by mandatory local law.

Disputes shall first be addressed through good-faith negotiation. If unresolved within thirty (30) days, disputes may be submitted to the courts of competent jurisdiction in India, unless applicable consumer protection law provides otherwise.

We may update these Terms with notice via email or in-app notification. Material changes take effect thirty (30) days after notice unless you object by canceling your subscription.

Continued use after the effective date constitutes acceptance.

For questions about these Terms:

Website: https://www.odidor.app/contact