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HT
Manufacturer
HiTech Windows & Blinds
“Odidor ERP transformed our production. We're now the most competitive manufacturer in our region.”
SC
Sarah Chen
Operations Director
Production Speed
40%
Order Accuracy
99%
Cost Savings
$2.5M
Overview
HiTech Windows & Blinds is a leading manufacturer producing custom window coverings for commercial and residential clients across North America.
The Challenge
With 200+ daily orders and complex customization requirements, manual tracking became unsustainable. Production delays averaged 5-7 days, material waste reached 15%, and customer complaints increased by 40% in six months.
The Solution
Three-phase rollout: (1) Production module with real-time tracking (2) Automated workflow management (3) Quality control integration. Completed in 90 days with full team training.
The Results
- Production lead times reduced from 7 to 4 days
- Order accuracy improved from 82% to 99%
- Material waste decreased from 15% to 4%
- Annual cost savings of $2.5M
- Customer satisfaction scores increased by 45%
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